Privacy Policy

Last updated: 22.03.2024

INTRODUCTION

Safeguarding your privacy is a top priority, and we deeply appreciate the trust you place in us. This privacy policy is intended to transparently outline how we collect, utilize, and disclose your personal data.

ABOUT THIS PRIVACY POLICY

This Privacy Policy is applicable when you visit or use our websites and other services, including events, that refer or link to this Privacy Policy (each, a “Service”). Additional privacy statements, terms, or notices may supplement this Privacy Policy, and they will be provided to you accordingly.

We administering the Service are the primary controller of your personal data provided to or collected by the Service. We will specify within registration processes and other forms the types of personal information required and that those are optional. Opting not to submit requested information may limit or prohibit the Services we can provide.

PRIVACY POLICY OVERVIEW

 

This Policy outlines the personal data collection and processing practices in connection with your relationship with us as a client and through your use of our website and online services.

It covers the following aspects:

a) Types of personal data collected and processed;
b) Sources from which we obtain the data;
c) Purpose and methods of processing;
d) Data storage practices;
e) Recipients of the data and the reasons for transfer/disclosure;
f) Data protection rights and how we address them;
g) Compliance with applicable data protection laws.

 

YOUR CONSENT TO PERSONAL DATA PROCESSING

 

We will only process any personal data, which pertains to information enabling your identification, if you have explicitly provided consent or if such processing is mandated by applicable laws and regulations.

By accessing our websites and/or engaging with our Services, you are providing implicit consent for the processing of your personal data as explained in this Privacy Policy.

PERSONAL DATA WE COLLECT

We collect information about you in several ways. Your personal data may be collected when you organize a project with us, whether directly or indirectly via our trusted third-party partners. Additionally, the data collection may occur when utilizing our website, accessing other websites through our website, or when contacting us.

 

We specifically collect the following categories of information:

a) Personal details such as name, job title, business name, business address, company registration numbers, email address, telephone number, credit/debit card, or other payment details.
b) Details regarding your purchases of products and services from our trusted partners.
c) Information about your usage of our website.
d) Communications, any interactions via letters, emails, chat services, calls, or social media.

We will process this data only with your explicit consent, if it is necessary, or if you have intentionally made it public.

 

On our website, we may utilize cookies to enhance our services and provide specific features that may benefit our clients. Cookies are small text files that can be read by a web server in the domain that puts the cookie on your hard drive. You can control cookies through your browser’s settings and other tools. However, if you block certain cookies, you may not be able to register, login, or access certain parts or make full use of the Service. For more details, see the cookie policy of the Service.

HOW WE USE YOUR PERSONAL DATA

Depending on how you interact with us and the Service, we use your personal data to:

a) Provide, activate and manage your access to and use of the Service;
b) Process and fulfil a request, order, order change or other transaction;
c) Provide technical, product and other support and to help keep the Service working, safe and secure;
d) Enhance and improve the Service and our other products, events, and services and to develop new products, services and benefits;
e) Offer you customized content and other personalization to make the Service more relevant to your interests and geography;
f) Respond to your requests, inquiries, comments and concerns;
g) Notify you about changes, updates and other announcements related to the Service and our other products and services;
h) Deliver targeted advertisements, promotional messages, notices and other information related to the Service and your interests;
i) Provide you with promotional messages and other information about products, events and services of ours, our affiliates and third parties such as sponsors;
j) Identify usage trends and develop data analysis, including for purposes of research, audit, reporting and other business operations, including determining the effectiveness of our promotional campaigns and evaluating our business performance, or in other ways pursuant to a customer agreement; and/or
k) Comply with our legal obligations, resolve disputes, and enforce our agreements.

We might process your personal data for additional purposes not mentioned here but compatible with the original purpose for which the data was gathered. To do this, we will ensure that further processing does not harm your interests, and there are appropriate safeguards for processing.

The above-mentioned purposes for processing your personal data may be extended depending on the development of the offered Services. Therefore, we will inform you of any further processing and purposes before taking such action.

SHARING OF YOUR PERSONAL DATA

We prioritize the protection of your personal data and do not share it with third parties, except under the following circumstances:

a) We engage third parties to provide various services, such as a credit card processing company to bill you for Services sold on our website and an email service provider to send emails on our behalf.
b) When you make a payment on our website or sign up for our email list, we share the necessary personal data with the third party to facilitate that service. This includes your name, address, credit card information, and email address. These third parties are prohibited from using your personal data for promotional purposes.
c) We provide non-personal data to interested third parties for understanding usage patterns related to content, services, advertisements, promotions, and/or functionality on the website.
d) Both non-personal data and specific personal data are used to enhance the quality and design of the website, create new features, promotions, functionality, and services. This involves storing, tracking, and analysing user preferences and trends.
e) We reserve the right to disclose your personal data as required by law or when we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, or legal process served on our website.
f) Personal data may be shared if deemed necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to the physical safety of any person, violations of the Terms and Conditions for the Provision of Services, or as otherwise required by law.
g) In the event of a business transaction, such as a merger, acquisition, or sale of all or a portion of our assets to another company, your personally identifiable information will be transferred along with other assets. You will be notified via email of any change in ownership or control of your personal information.
h) Any personal data or comments voluntarily disclosed on the website may become publicly available. We obtain customer consent via email before posting news and/or events containing personally identifiable information on our website.

GROUNDS FOR PROCESSING

When we collect or otherwise process any personal information within the scope of applicable data protection laws, we do so:

a) where necessary to provide the Service, fulfil a transaction or otherwise perform a contract with you or at your request before entering into a contract;
b) where necessary for our compliance with applicable law or other legal obligation;
c) where necessary for the performance of a task carried out in the public interest;
d) where necessary to enable our clients to comply with their legal obligations;
e) where applicable, with your consent; and/or
f) where necessary to operate our business, protect the security of our systems, clients and users, detect or prevent fraud, or fulfil our other legitimate interests as described in this Privacy Policy, except where our interests are overridden by your privacy rights.

Where we rely on your consent to process personal data, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.

 

DATA RETENTION

We retain your personal data for the duration necessary to provide the Service and complete the requested transactions. Additionally, we retain data for essential purposes such as complying with legal obligations, preserving business and financial records, resolving disputes, ensuring security, detecting and preventing fraud and abuse, and enforcing our agreements.

 

LOCATIONS OF PROCESSING

 

In general, we refrain from transferring your personal data to countries outside the European Union or the European Economic Area. However, if it becomes necessary to transfer your personal data to third countries, as defined by the GDPR, for the purpose of delivering our services or protecting our legitimate interests, such transfers will strictly adhere to GDPR regulations. For example, your personal data may be shared with third countries under GDPR when processing payment transfers or engaging a partner (correspondent) from a third country in payment execution. All instances of personal data sharing are governed by meticulous data sharing agreements with relevant parties to uphold correspondent banking relationships and ensure smooth service delivery as per the agreement. Additionally, we may transmit your information to third countries under GDPR to comply with global legal and regulatory requirements and provide ongoing support services.

 

PEROSONAL DATA SECURITY

 

We implement technical and organizational measures to seek to ensure a level of security appropriate to the risk to the personal information we process. These measures are aimed at ensuring the integrity, confidentiality, and availability of personal information.

 

CHILDREN’S PRIVACY

 

We do not knowingly collect information from children under the age of 14 or target the Service to children under 14.

COMMUNICATION PREFERENCES

You have the ability to customize and manage your communication preferences by updating your account features and settings. Utilize the provided “opt-out” mechanisms, such as “unsubscribe,” within the communications you receive. We reserve the right to notify you of changes or updates to the Service as necessary.

 

ACCESSING AND UPDATING YOUR INFORMATION

The Service may allow registered users to directly access and review their account information and make corrections or updates upon login at any time. Keeping such information up to date is the responsibility of the user. Registered users may also close their account directly through the Service or by contacting the Service’s customer support.

You may have the right under applicable privacy and data protection laws to request free of charge:

a) access to your personal data;
b) rectification or erasure of your personal data;
c) restriction of our processing of your personal data, or to object to our processing; and
d) portability of your personal data.

If you wish to exercise these rights, please submit your request in writing to us. We will respond to your request consistently with applicable laws. To protect your privacy and security, we may require you to verify your identity.

CHANGES TO THE PRIVACY POLICY

We reserve the right to update this Privacy Policy periodically. You will receive notifications of any revisions via email or notices on our website. The changes become effective upon posting on our website.

CONTACT DETAILS

If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your personal data, please contact our data protection desk by email to [email protected], or by post to AIIZ Tech OÜ, 16947718, Harju maakond, Tallinn, Kesklinna linnaosa, Jõe tn 5, 10151.3